CNN International talks about a success story from the emerging Outsourcing industry in Pakistan.
Posted on 26 May 2010 by BPO
CNN International talks about a success story from the emerging Outsourcing industry in Pakistan.
Posted on 16 April 2010 by BPO
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Posted on 16 April 2010 by BPO
Indian firm to put up call center in Iloilo
AN INDIAN business process outsourcing (BPO) firm will open a call center in this city by the middle of the year and is expected to hire about 1,500 employees.
Read more on Philippine Daily Inquirer
Posted on 11 April 2010 by BPO
Cognizant Schedules First Quarter 2010 Earnings Release and Conference Call
Cognizant Technology Solutions Corporation , a leading provider of information technology, consulting, and business process outsourcing services, will announce results for the first quarter of 2010 on Tuesday, May 4, 2010, before market open. Â
Read more on PR Newswire via Yahoo! Finance
Posted on 07 April 2010 by BPO
displays mechanism of device enabling security of bpo / call centre employees being dropped in the V hours
Posted on 03 April 2010 by BPO
Tips to Prepare for BPO Interview, BPO / Call Center Job Interview Questions and Answers like Tell Me About Yourself, How to prepare for a Job Interview?, Why did you leave your last job?, What kind of salary do you need?, Why should we hire you?, What are your greatest weaknesses?, What is your greatest strength?, BPO Interview Questions and Answers.
Posted on 15 March 2010 by BPO
Young literate teenagers join the Indian Call Centres for a quick buck and they get it. What do they lose? and why? British callers may be infuriated when they discover that the company they are telephoning has moved its customer service centre to India. But their frustration is as nothing compared with the heart attacks, ulcers and insomnia afflicting those on the other end of the line. Workers at a customer service call centre in India Staff in call centres say they have been shocked at the ferocity of the verbal attacks they encounter Research carried out by India’s booming call centre industry has found the 1.6 million people who work in them, mostly in their twenties, are plagued by ailments arising from the stress of dealing with irate customers. The Indian government is so concerned about the problem that it is preparing to launch a health strategy for the workers. A study conducted by Strathclyde University for the Union of IT Enabled Services, which informally represents call centre workers, found that 77 per cent felt “very” pressurised and 45 per cent identified difficult customers as the main source of their stress. The salaries paid by the call centre industry have transformed the lives of a generation of young, middle-class Indians, giving them independence and money to spend on shopping, eating out, holidays and parties, but the price is proving high. “Youngsters love spending the kind of money their parents only dreamt about, but I’m worried that stress …
Posted on 14 March 2010 by BPO
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Posted on 13 March 2010 by BPO
The Philippine Ayala Corporation’s Chairman and CEO Jaime Augusto Zóbel-de Ayala discusses future directions for his company’s call center, business process outsourcing (BPO), and real estate/land development businesses.
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