Outsourcing of all types, offshoring of business processing, offshore contract manufacturing and globalization in general continue to create massive change in the world of business. This revolution creates both opportunities and challenges for organizations, managers and professionals of all types. In this video, Jack W. Plunkett discusses the trends, advantages, and ideals that make outsourcing such a prominently growing practice.
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TechTeam Expands Service Desk Support for Automotive Industry Supplier to Include Coverage for South America
SOUTHFIELD, Mich., March 31 /PRNewswire-FirstCall/ — TechTeam Global, Inc., (Nasdaq: TEAM), a worldwide provider of information technology outsourcing and business process outsourcing services, announced today that it has expanded its service desk support for a leading automotive industry component supplier to include coverage for that company’s end-users in South America.
Product Description Business Process Outsourcing (BPO) is an emerging concept followed by management to control cost and increase their volume of business. Today, outsourcing has become a more acceptable way of life and the main objective of introducing this outsourcing concept was to decrease the cost and increase the volume of business, but some of the major areas that the car financing institutions has to consider on outsourcing the business is the sourcing quality, credit… More >>
Industry leaders to discuss next phase of BPO growth
With the business process outsourcing (BPO) industry projected to grow 25 percent in 2010, training is becoming more crucial in sustaining the industry’s growth and momentum, according to Jon Kaplan, president of TeleDevelopment Services Inc. (TDS).
Notes: Brand New from Publisher. No Remainder Mark.
Product Description “The Next Available Operator: Managing Human Resources in the Indian Business Process Outsourcing Industry” discusses managing people in the Indian call centre/ BPO sector. It features empirical research and conceptual advances, presented by well-known academics and researchers from around the world and captures the voices of key stakeholders. Apart from covering key individual aspects of human resource management in Indian call centres, such as work organization an… More >>
CBRE forecasts 10% growth for real estate industry in 2010
Real estate consultancy firm CB Richard Ellis said in a press conference Thursday that business process outsourcing industry, low interest rates, and the elections will boost growth in the real estate industry this year.